Shipping policy

Order Processing:

 

We strive to process all orders within 24 business hours of placement. Once processed, orders are passed on to our distribution centers for packing and shipping. In general, orders are shipped the following business day after being placed. Please note that these time frames are subject to the time the order was placed during the day and may fluctuate during peak sales periods and holidays.

 

Free Shipping Offer:

 

We are delighted to offer free shipping on all orders over $30 within Australia. Take advantage of this offer to enjoy the convenience of having your saffron delivered straight to your doorstep without any additional shipping charges.

 

Shipping Fees:

 

For orders less than 30$ within Australia:

Regular Shipping: $7.99 (Flat Rate)
Express Shipping: $11.49 (Flat Rate) (Includes Tracking)



Delivery Times:

 

Delivery times may vary due to seasonal volume, weather conditions, and any delays caused by shipping companies. We are committed to delivering your products to you within 2-7 working days, and we make every effort to fulfill this commitment.

 

Order Tracking:

 

Once your order has been dispatched, you will receive an email containing your tracking information. Please allow up to 48 hours for the tracking information to update with the latest details. You can use the provided tracking information to monitor the progress of your package until it arrives at your designated address.

You will receive a confirmation email from us to let you know that your order is on its way.

 

If you have any inquiries regarding an existing order, please don’t hesitate to contact us at sales@Joysaffron.com.

 

Thank you for trusting Joysaffron.